Frequently Asked Questions - DSARD

Welcome to the DSARD FAQ page. Find answers to common questions about our premium Nordic home furnishings, shipping, returns, and more.

Orders & Shipping at DSARD

How long does shipping take?

Standard shipping for DSARD furniture typically takes 5-10 business days within the continental US. Expedited shipping options are available at checkout. International shipping times vary by location.

Do you offer free shipping?

Yes! We offer free shipping on all furniture orders over $500 within the continental United States. Shipping costs for smaller items and international orders are calculated at checkout.

How can I track my order?

Once your DSARD order ships, you'll receive a tracking number via email. You can also track your order status by logging into your account or contacting our customer service team.

Returns & Exchanges

What is your return policy?

DSARD offers a 30-day return policy on most items. Furniture must be in original condition with all packaging. Custom or personalized items are final sale. Please review our full Return Policy for details.

How do I initiate a return?

Contact our customer service team within 30 days of delivery to initiate a return. We'll provide a return authorization and instructions for shipping your item back to us.

Product Information

What materials are DSARD products made from?

Our premium furniture is crafted from sustainably sourced hardwoods, high-quality metals, and durable finishes. Each product page includes detailed material specifications and care instructions.

How do I care for my DSARD furniture?

Most DSARD pieces require minimal maintenance. Dust regularly with a soft cloth and avoid harsh chemicals. Specific care instructions are included with each piece and available on individual product pages.

Do you offer custom sizes or finishes?

Yes! We offer customization options on select pieces. Contact our team to discuss custom dimensions, finishes, or special requests for your DSARD furniture.

Payment & Pricing

What payment methods do you accept?

DSARD accepts all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay. We also offer financing options through Affirm for qualifying purchases.

Do you offer price matching?

We stand behind our pricing and the quality of our premium Nordic furniture. While we don't offer price matching, we ensure competitive pricing on all DSARD pieces.

About Our Products

Where is DSARD furniture made?

Our furniture is crafted by skilled artisans who share our commitment to quality and sustainable practices. We partner with manufacturers who meet our strict standards for craftsmanship and materials.

Are your products eco-friendly?

Sustainability is core to the DSARD philosophy. We use responsibly sourced materials, prioritize long-lasting designs over fast furniture, and work with partners committed to environmental responsibility.

Still Have Questions?

Can't find what you're looking for? Our customer service team is here to help. Visit our Contact page or email us directly.