Shipping policy

Thank you for shopping with DSARD. This Shipping Policy explains how we process, ship, and deliver your order.

1. Order Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after you receive your order confirmation email. Orders are handcrafted and quality-checked before dispatch, so processing may occasionally take slightly longer during high-demand periods — we'll notify you if there's a significant delay.

You will receive a shipment confirmation email with tracking information once your order has shipped.

2. Shipping Destinations

At this time, we ship exclusively within the contiguous United States (the 48 continental states). We currently do not ship to Alaska, Hawaii, US territories (including Puerto Rico, Guam, the US Virgin Islands, American Samoa, and the Northern Mariana Islands), or internationally.

3. Shipping Times & Rates

Delivery times are estimates and begin from the date of shipping, not the order date. They exclude our 2–4 day processing time.

All orders ship free — no minimum purchase required.

4. Customs, Duties & Taxes

Orders are shipped from Pakistan to customers in the United States. Depending on current US import regulations and order value, your package may be subject to customs duties, import taxes, or handling fees upon entry into the US.

• These charges, if applicable, are the responsibility of the customer and are not included in your order total or shipping cost.
• Most orders under the US de minimis threshold typically clear without additional fees, but this can change based on trade policy — we recommend checking cbp.gov for current guidance if you have concerns.
• DSARD is not responsible for delays caused by customs processing or fees assessed by US Customs and Border Protection.

5. Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update after receiving this email.

If you haven't received tracking information within 5 business days of your shipping confirmation, please reach out to us at premiumtextilesourcing@gmail.com.

6. Delays

While we do our best to meet estimated delivery windows, shipping times can be affected by customs processing, weather, carrier delays, or high-volume periods (e.g. holidays). We appreciate your patience and will assist with any delivery concerns.

7. Lost or Damaged Packages

DSARD is not liable for packages lost or damaged during transit once handed to the shipping carrier, but we're happy to help you file a claim with the carrier. If your order arrives damaged, please contact us within 48 hours of delivery at [insert email] with photos of the damaged item and packaging.

8. Incorrect Shipping Addresses

Please double-check your shipping address at checkout. DSARD is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [insert email] — we'll do our best to correct it before the order ships, but cannot guarantee changes once an order is in processing.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: premiumtextilesourcing@gmail.com Website: Dsard.com